The Why
At Easy Crypto, we believe that a great customer experience is fast, easy and available to anyone, anywhere, 24/7. Unfortunately, this is the opposite of most on-boarding experiences!
Measurable Impact
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Decrease time taken to open an account and eliminate delays from mandatory manual interference
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Reduce customer effort
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Reduce abandonment rates
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Comply with AML/KYC regulations
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Provide an excellent customer experience
The
Solution
Easy Crypto needed a solution that provided security to us as a business but maintained fluidity for our customers. As a small but rapidly growing business, a frictionless solution to on-boarding was critical to our company as was user experience.
the team at OriginID provided us with a bespoke tailored web centre workflow that enabled us to get straight to process for customer acquisition.
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Janine Grainger, Founder
The team at OriginID worked with us to develop an onboarding solution that not only met our KYC requirements, but enabled customers to onboard anytime, anywhere through an easy, intuitive user flow. With Origin ID's solution we're able to provide a seamless customer journey, from sign up through to purchase, fully automated.
